Librarian Live: Librarians talk about librarianship
 

About Librarian Live

Librarian Live is a production of the North Texas Regional Library System, the Northeast Texas Library System, the Alamo Area Library System, the Abilene Library Consortium, and the Texas State Library and Archives Commission. It is funded in part by the Texas State Library and Archives Commission and by the Institute for Museum and Library Services.

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Fri, 11 April 2008
The Importance of Customer Service in the Library
Library Consultant Dr. Mary Bushing sees customer service as a key responsibility for every library staff member.  Dr. Bushing is interviewed here by Nell Callison from NTRLS.  See NTRLS.org for information about Dr. Bushing's upcoming workshops, Customer Service for Circulation Staff, May 15 and 16 at NTRLS libraries.
length:
Direct download: LL37_customer_service.mp3
Category: NTRLS -- posted at: 2:05 PM
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